My prints have “streaks” in them, My prints have “blotches” (small voids) in them – FARGO electronic II User Manual

Page 60

Advertising
background image

55

My prints have
“streaks” in
them.

When applying the PolyGuard overlaminate, you
may find that the individual polyester chips from
the overlaminate roll may be slightly off-center
when applied to a card. This is due to slight
variations in the position of the chips on each
individual overlaminate roll. To center these chips,
refer to Section 9-D for instructions.

Symptoms: scratches that travel the entire length of the
printed card.

There may be dust on the printhead. Review the
proper procedures for printhead cleaning in
Section 8.

There may be a scratch or a burned out element in
the printhead. Contact your dealer or the technical
support number listed on this manualÕs insert for
printhead replacement information.

The ribbon or
overlaminate has
torn or even
broken.

The PolyGuard
overlaminate is
not centered on
my card.

Symptoms: printer stops printing or simply continues to
wind the take-up end of the roll.

If your dye-sublimation ribbon is sticking to the
card, check to see that you are using a card with a
polished PVC finish. A card with a dull or sticky
finish can cause the ribbon to stick to its surface
causing the ribbon to jam or even break.

You may have tried to feed in a card that was too
thick or perhaps two cards fed at once; this can
sometimes cause the ribbon to tear or break.

If your ribbon or overlaminate breaks, simply tape
the broken end of the supply roll directly onto the
take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto
the take-up roll. Be sure the ribbon or overlaminate
is passing beneath both the supply and take-up
rolls.

My prints have
“blotches” (small
voids) in them.

Symptoms: small spots on the print with no ink or different
colors of ink.

Most likely due to dust inside the printer. Review
the procedures in Section 8 for cleaning the inside of
the printer.

May also be caused by dust or embedded
contaminants on the card. Be sure the cards you are
using are clean and stored in a dust free environment.
Some cards have embedded contaminants in their
polished surface and should not be used.

May also be caused by a filthy Cleaning Roller.
Refer to Section 8 for instructions on maintaining
the Cleaning Roller.

Advertising