GCC Printers 16 - Manual (Page 86)

GCC Elite Color 16 Series User’s Guide 3-3
Troubleshooting
Print Quality Problems
Description Cause Action
Faded printouts The media is outside the recommended
specification range. Replace the media with a recommend size and
type, and confirm that your printer driver settings
are correct.
See “Paper Handling” on page 2-6 .
The paper is damp. Replace the paper.
See “Paper Handling” on page 2-6
The drum cartridge is old or damaged. Replace the drum cartridge.
See “Drum Cartridge” on page 5-8 .
The high-voltage supply is defective. Contact your GCC dealer or a GCC Customer
Service Center for assistance.
Stray black dots or white areas
(drop outs) The paper is outside the recommended
specification range. Replace the paper with a recommend size and
type, and confirm that your printer driver settings
are correct.
See “Paper Handling” on page 2-6 .
The drum cartridge is old or damaged. Replace the drum cartridge.
See “Drum Cartridge” on page 5-8 .
Vertical black streaks The drum cartridge, transfer roller, or
fuser unit is old or damaged. Check the condition of the drum cartridge,
transfer roller and fuser unit, and replace as
necessary.
See “Drum Cartridge” on page 5-8 , or
See “Transfer Roller Cartridge” on page 5-13 ., or
See “Fuser Unit” on page 5-16 .