Troubleshooting procedures, Warning – Maytag MAH9700AW* User Manual
Page 18
 
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
18
16025909 Rev. 0
©2005 Maytag Services
Selection Component
Function
Rotary cycle 
selector set to 
Quick Wash. Press 
Rotary Selector 
Knob. 
Drain Pump
1
st
press
Drain Pump 
on. 2
nd
press
Drain Pump 
off. 
Press Delay switch 
pad 
Motor
1
st
press
Motor on. 2
nd
press Motor 
off. 
Press Chime 
switch pad 
Door Lock
1 Attempt to 
unlock 
Press Temperature 
switch pad 
Door Lock
Lock Door
Rotary cycle 
selector set to 
Colors. Press 
Rotary Selector 
Knob. 
Bleach Valve
and Cold
Water Valve
1
st
press
Fabric 
Softener fill. 
2
nd
press
valves off
Press Rinse & Spin 
switch pad 
Heater
1
st
press
heater on. 2
nd
press heater 
off. 
Display Diagnostic Codes
The diagnostic code display can be 
toggled on and off from Service 
Mode by pressing the Rinse&Spin 
key and rotating the cycle select knob. The display will 
show a “d”. Rotating the Cycle Selector knob in either 
direction will cycle through the list of codes one code 
at a time with no wrap. Once an initial direction is 
selected by the user (either Clockwise or 
Counterclockwise), subsequent movements of the 
knob in the same direction will show older codes. If 
the user changes direction and turns the knob in the 
opposite direction, the more recent code will be 
displayed. If rotation is continued to the limits of the 
list, the display will remain at the top or the end of the 
list. A pair of dashes “- -” will be displayed at the end 
of the list of codes, when the control reaches the top, 
it will again show “d”. A code generated during the 
current cycle will be displayed with the Spin Indicator 
LED turned “ON”. If no cycle is currently running, a 
code generated during the previous cycle will be 
displayed with the Spin Indicator LED turned “ON”. 
Access Other Features While a diagnostic code is 
displayed, if the Rotary Selector is pressed and held, 
the machine will display the number of cycles since 
the diagnostic code occurred. To clear the diagnostic 
list press the Delay and Chime keys for 3 seconds 
while viewing the list. 
A code generated during the current cycle will be 
displayed with the Spin Indicator LED turned “ON”. If 
no cycle is currently running, a code generated during 
the previous cycle will be displayed with the Spin 
Indicator LED turned “ON”. 
Cycle Count Since A Diagnostic Code 
Occured/Clearing Diagnostic Codes 
While a diagnostic code is displayed, if the Rotary 
Selector is pressed and held, the machine will display 
the number of cycles since the diagnostic code 
occurred. To clear the diagnostic list press the Delay 
and Chime keys for 3 seconds while viewing the list. 
 
Diagnostic Codes
Diag.
Code
Description
Trigger
Action to be
taken
1 No
Drain
The water
level fails to
drop below
the Low
Water level 
reset within 
15 minutes,
before a spin
begins.
Displays "nd" 
Go to "Will Not 
Drain" 
Troubleshooting 
Section 
2
The door
fails to 
unlock 
Door failed to
unlock after
3attempts
Displays "LO" Go to 
"Will Not Unlock" 
Troubleshooting 
Section 
3
No Fill
Continuous fill
of 12 
minutes. 
Total fill of 
14minutes. 
Displays "nF" 
Go to "No Water 
Fill" 
Troubleshooting 
Section 
4
The door
fails to lock
Door failed to
lock after 3
attempts
Displays "FL" Go to 
"Will not lock" 
Troubleshooting 
Section. 
5-7 Not
Used