IBM 6C4 - Manual (Page 180)

Step 13
Did the Diagnostic Selection Menu display?
NO If Problem Determination was selected from the Diagnostic Mode
Selection menu, and if a recent error has been logged in the error log,
the diagnostics automatically begin testing the resource. Follow the
displayed instructions.
v If the No Trouble Found screen is displayed, press Enter.
v If another resource is tested, repeat this step.
v If the Diagnostic Selection menu is displayed, go to “Step 14”.
v If an SRN is displayed, record it, and go to “Step 15”.
YES Go to “Step 14”.
Step 14
The All Resources option checks most of the configured adapters and devices.
Select and run the diagnostic tests on the resources you are having problems with or
select the All Resources option to check all of the configured resources. Find the
response in the following table and follow the instructions given in the Action column.
Diagnostic Response Action
An SRN is displayed. Go to “Step 15”.
The system hangs. Report SRN 109-200.
The Testing Complete menu and the No
trouble was found message displays and you
have not tested all of the resources.
Press Enter and continue with the testing.
The Testing Complete menu and the No
trouble was found message displays and you
have tested all of the resources.
Go to “Step 18” on page 163.
Step 15
The diagnostics produced an SRN for this problem. Do the following:
1. Record the SRN and other numbers read out.
2. Report the SRN to the service organization.
3. STOP. You have completed these procedures.
162 pSeries 630 Model 6C4 and Model 6E4 User’s Guide