Resetting the leds, Reporting the problem, Repair action – IBM 6C4 User Manual

Page 33

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Resetting the LEDs

After the repair action is completed, do the following:

1. Log in as root user.

2. At the command line, type

diag

.

3. Select Task Selection.

4. Select Log Repair Action.

5. Select the device that was repaired.

6. Press F10 to exit diagnostics.

If the Attention LED remains on after you have completed the repair action and reset
the LEDs, call for service support.

Reporting the Problem

After you have determined which component is failing, report the problem.

1. Record the following information before calling for service:

v

Machine type and model number

v

Server serial number

v

Any error codes that appear in the operator panel display or console

v

The adapter or device containing the lit amber-colored LED

2. Call for service. You will be given the choice to replace the failing component

yourself or have a service representative replace it for you. If you decide to replace
the failing component, go to “Repair Action” for instructions.

Repair Action

After you have determined which component is failing, a repair action is necessary.

1. Run the system verification procedure. Refer to Installing Options in the

pSeries 630

Model 6C4 and Model 6E4 Installation Guide

for instructions on component

installation, removal and replacement.

2. Record the following information before calling for service:

v

Machine type and model

v

Server serial number

v

Any error codes that appear in the operator panel display or on the console

v

Any LEDs that are lit on the indicator panel

3. Call for service.

4. After the repair action is completed, go to “Resetting the LEDs”, and reset the

LEDs.

Chapter 2. Using the System

15

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