IBM 6C4 User Manual

Page 185

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Symptom

Action

The System Management Services menu is
displayed.

The device or media that you are attempting to
boot from might be faulty.

1. Check the SMS error log for any errors. To

check the error log:

v

View Error Log

v

If an error is logged, check the time
stamp.

v

If the error was logged during the current
boot attempt, record it and report it to
your service representative.

v

If no recent error is logged in the error
log, continue to the next step below.

2. If you are attempting to load the online

diagnostics, try loading the standalone
diagnostics. Otherwise, record error code
M0SCSI01 and report the problem to the
service organization.

The system appears to be stopped, the disk
activity light is on continuously, and a beep was
heard from the system unit.

Record error code M0MEM001 and report the
problem to the service organization.

The system stops with the message

STARTING

SOFTWARE PLEASE WAIT

displayed.

Report error code M0BT0000.

The message

The system will continue the

boot process

is displayed continuously on the

system unit’s console.

Report error code M0SCSI01.

Chapter 8. Hardware Problem Determination

167

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