Undetermined problems – Lenovo J SERIES 3000 User Manual

Page 73

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Message/Symptom

FRU/Action

Program loads from the hard disk with a known-good
diagnostics diskette in the first 3.5-inch diskette drive

1. Run Setup and check Startup sequence.

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Power Supply

RPL computer cannot access programs from its own hard
disk.

1. If network administrator is using LCCM Hybrid

RPL, check startup sequence:

a. First device - network

b. Second device - hard disk

2. Hard disk drive

RPL computer does not RPL from server

1. Check startup sequence

2. Check the network adapter LED status

Serial or parallel port device failure (system board port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

Serial or parallel port device failure (adapter port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

Some or all keys on the keyboard do not work

1. Keyboard

2. Keyboard Cable

3. System Board

Undetermined problems

If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a
master and the optical drive is jumpered as a slave.

1. Power-off the computer.

2. Remove or disconnect the following components (if installed) one at a time.

a. External devices (modem, printer, or mouse)

b. Any adapters

c. Memory modules

d. Extended video memory

e. External Cache

f. External Cache RAM

g. Hard disk drive

h. Diskette drive

3. Power-on the computer to re-test the system.

4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board.

Chapter 7

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Symptom-to-FRU Index

67

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