Error reporting, Turn error reporting on / off – Pantech Matrix Pro User Manual

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Chapter 14. Settings

Error Reporting sends information needed by technical support groups
to diagnose a program error for a device running Windows Mobile
software. A text file is created whenever an error is detected, and can
be delivered to support personnel if you choose to send it. If a program
error occurs, Error Reporting starts automatically. The information sent
to Microsoft can be utilized by their programming groups. The data is
used for quality control and will not be used for tracking individual users
or installations for any marketing purpose. With Error Reporting, the
only data that is initially collected is technical data about the state of
the program and your device when the error occurred. No documents
(or any data contained in them) are intentionally sent with the report
information. To ensure further security, the data that is collected is
transmitted via a secure connection and is kept confidential and
anonymous in a limited-access database. This approach is in keeping
with the privacy regulations of the European Union (EU) as well as the
Fair Information Practice Principles of the Federal Trade Commission.
To view the Fair Information Practice Principles, visit the Federal Trade
Commission Web site at www.ftc.gov/reports/privacy3/fairinfo.htm.

TURN ERROR REPORTING ON / OFF

You can turn the error reporting on and off as you need it without
affecting the error data collected by the phone.

1

On the home screen, press

Start > All Programs > More..

2

Select

Settings and press [O].

3

Select

More... > [O] > Error Reporting > [O].

4

Use the

[L/R] to select Enable or Disable Error Reporting.

5

Press

Done.

ERROR REPORTING

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