Proxim ORiNOCO AP-2500 - Manual (Page 174)

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Troubleshooting
Ethernet Link Does Not Work
1. Double-check the physical network connections. Use a known-good unit to make sure the network connection is
present. Once you have the AP-2500 IP Address, you can use the “Ping” command over Ethernet to test the
IP Address. If the AP-2500 responds to the Ping, then the Ethernet Interface is working properly.
2. Perform network infrastructure troubleshooting (check switches, routers, etc.).
Basic Software Setup and Configuration Problems
Lost AP-2500, Telnet, or SNMP Password
1. Perform the Reset to Factory Default Procedure in this guide. This procedure resets system and network
parameters, but does not affect the AP-2500 Image.
The default for all AP-2500 passwords is “public”.
2. Document your password(s) and store them in a safe location.
Client Computer Cannot Connect
1. Each wireless PC Card in the AP-2500 unit should have a unique Network Name. This Network Name must match
the active Network Name on client machines.
2. Network Names should be allocated and maintained by the Network Administrator.
AP-2500 Has Incorrect IP Address
• By default, the AP uses a static IP address of 10.0.0.10.
• The AP only attempts to contact a DHCP server during boot-up. If you have configured the AP to obtain an IP
address from a DHCP server, confirm that the AP is connected to the network before rebooting it. If you do not
know the AP’s IP address, use ScanTool or the CLI to identify its address.
• To find the current IP Address using DHCP, check the IP Client Table in the DHCP Server to match the AP’s MAC
Address to its assigned IP address.
• Once you have the current IP Address, use the HTTP or CLI Interface to either set the unit to DHCP mode or
assign a static IP Address.
• If you use static IP Address assignments, and cannot access the unit over Ethernet, use the Initializing the IP
Address using Normal CLI procedure. Once the IP Address is set, you can use the Ethernet Interface to complete
configuration.
• Perform the Reset to Factory Default Procedure in this guide. This will reset the unit to “DHCP” mode. If there is a
DHCP Server on the same subnet, the DHCP Server will assign an IP Address to the AP-2500.
HTTP (browser) or Telnet Interface Does Not Work
1. Make sure you are using a compatible browser: Microsoft Internet Explorer 5.5 or better (preferred), or Netscape 6
or higher.
2. Make sure you have the proper IP Address. Enter your AP-2500 IP Address in the browser address bar, similar to
this example:
http://192.168.1.100
When the AP’s Login window appears, leave the User Name field empty and enter public in the Password field.
3. Use the CLI over the serial port to check the IP Access Table , which can be restricting access to Telnet and HTTP.