Nortel Networks NN43001-504 User Manual

Page 138

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138

Troubleshooting

Message

Description

Action

TFTP ERROR(x):yy

A failure occurred during a
TFTP software download.
(x) = the file number that was
being downloaded;
yy = an error code describing
the particular failure.

Possible error codes are:

01 = TFTP Server did not
find the requested file.

02 = Access violation
(reported from TFTP
Server).

07 = TFTP Server reported
No such user error.

81 = File put into memory
did not CRC.

FF = Timeout error. TFTP
Server did not respond
within a specified period of
time.

Error code 01, 02 or 07—check
the TFTP Server configuration.

Error code 81—the wireless
handset attempts to download
the file again.

For other messages, power
off the wireless handset, and
then turn it on again to retry the
download.

If the error repeats, note it
and contact Nortel Technical
Support.

Too Many Errors

The handset continues to reset
and cannot be recovered.

Fatal error. Return handset to
Nortel.

Unknown
xx:yy:zz

A phrase is missing from your
phintl file.

Download new software from
the Nortel site.
See

"Updating software" (page

114)

.

Updating Code

Wireless handset is
downloading new software
into memory. The number
icons at the bottom of the
display indicate which file
number is currently being
downloaded. This message
also displays a progress bar.
When the progress bar fills
the display line, the update
operation is complete on that
file.

None. When the progress bar
fills the display line, the update
operation is complete on that
file.

Do not turn off the handset
during this operation.

VPN Error: xxxx

The VPN server returned an
information message with a
code of xxx.

Nortel Communication Server 1000

WLAN IP Telephony Installation and Commissioning

NN43001-504

01.02

Standard

Release 5.0

15 June 2007

Copyright © 2004-2007, Nortel Networks

.

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