Nortel Networks N300 - Manual (Page 55)

ymL15wN aDSL2+/3G wireless N300 4-Port modem Router
www.netcomm.com.au 55
NetComm Gateway Series - ADSL2+/3G Wireless N300 4-Port Modem Router
Status
the Status menu has the following submenus:
• Diagnostics
• System Log
• 3G network
• Statistics
• Route
• aRP
• DHCP
Diagnostics
The Diagnostics menu provides feedback on the connection status of the device. The individual tests are listed below. If a test displays a fail
status:
1: Click on the Help link
2: Now click Re-run Diagnostic Tests at the bottom of the screen to re-test and confirm the error
3: If the test continues to fail, follow the troubleshooting procedures in the Help screen.
Option Description
ENET Connection Pass: Indicates that the Ethernet interface from your computer is connected to the LaN port of this Router.
Fail: Indicates that the Router does not detect the Ethernet interface on your computer.
Test your Wireless
Connection Pass: Indicates that the wireless card is oN.
Down: Indicates that the wireless card is oFF.
Test xDSL
synchronisation Pass: Indicates that the router has detected an aDSL signal from the telephone company.
Fail: Indicates that the router does not detect a signal from the telephone company’s DSL network.
Test ATM OAM F5
segment ping Pass: Indicates that the DSL modem can communicate with the DSL provider network.
Fail: Indicates that the DSL modem may not be able to communicate with the DSL provider network. This test may have an effect on
your Internet connectivity. Occasionally the DSL provider network may intentionally block this traffic. Therefore if this test fails but you are
still able to access the Internet, there is no need to troubleshoot this issue.
Test ATM OAM F5
end-to-end ping Pass: Indicates that the DSL modem can communicate with the DSL provider network.
Fail: Indicates that the DSL modem may not be able to communicate with the DSL provider network. Occasionally the DSL provider
network may intentionally block this traffic. Therefore if this test fails but you are still able to access the Internet, there is no need to
troubleshoot this issue.
Test PPP server
connection Pass: Indicates that your modem can see the PPP server (the modem received a PADO packet from the PPP server).
Fail: Indicates that the modem cannot see the PPP server (the modem did not receive a PADO packet from the PPP server). A flashing
green PPP LED on the modem signifies an attempt to establish a PPP connection.
Test authentication
with ISP Pass: Indicates that your username and password stored in the modem has authenticated with ISP’s network.
Fail: Indicates that the modem was unable to verify your username and password with ISP’s network.
Test the assigned IP
address Pass: Indicates that the modem has received a valid IP (Internet Protocol) address from the PPP server.
Fail: Indicates that the modem does not have a valid IP address from the PPP server.
Ping default gateway Pass: Indicates that the modem can communicate with the first entry point to the network. It is usually the IP address of the ISP local
router.
Fail: Indicates that the modem was unable to communicate with the first entry point on the network. It may not have an effect on your
Internet connectivity. therefore if this test fails but you are still able to access the Internet, there is no need to troubleshoot this issue.
Ping Primary Domain
Name Server Pass: Indicates that the Router can communicate with the primary Domain Name Server (DNS).
Fail: Indicates that the Router was unable to communicate with the primary Domain Name Server (DNS). It may not have an effect on
your Internet connectivity. therefore if this test fails but you are still able to access the Internet, there is no need to troubleshoot this issue.