When stored files cannot be accessed, Network cannot be browsed when sending a scan file, The twain driver cannot be started – Ricoh Type 480 User Manual

Page 92: Stored files cannot be edited, The network delivery function cannot be used

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Troubleshooting

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8

When Stored Files Cannot Be Accessed

Network Cannot Be Browsed When Sending a Scan File

The TWAIN Driver Cannot Be Started

Stored Files Cannot Be Edited

The Network Delivery Function Cannot Be Used

Problems

Causes and solutions

The stored file is locked
and is not accessible.

The file, which is password protected, is locked because the pass-
word was incorrectly entered ten times. Consult the network ad-
ministrator.

Problems

Causes and solutions

The network cannot be
browsed when specifying
the destination folder.

The following machine settings may not be correct:

• IP address

• subnet mask

Check the settings.

See "Connection and Setup", Network Guide.

Problems

Causes and solutions

The Scanner Properties di-
alog box cannot be dis-
played.

Advanced encryption has been specified in the extended security
setting. For details about the extended security setting, consult an
administrator.

Problems

Causes and solutions

Stored files cannot be de-
leted. File names and pass-
words cannot be changed.
Files cannot be redeliv-
ered.

Limits have been imposed using the available extended security
function. Consult the user administrator.

Problems

Causes and solutions

The network delivery
function cannot be used.

The delivery software may be an old version or a security setting
may be specified. Consult the machine administrator.

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