Before calling for service, Be sure to check these items first, If the burners do not ignite – Thermador PRO-HARMONY PRL30 User Manual

Page 35: Data rating plate, Caution

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English 33

Before Calling For Service

Before calling for service, check the following to avoid
unnecessary service charges.

Be sure to check these items first:

Is there a power outage in the area?

Is the household fuse blown or the circuit breaker
tripped?

Is the range disconnected from the electrical supply?

If the Burners do not Ignite

Are the burner caps properly aligned and seated in the
burner bases?

Are the burner ports clogged?

Is a fuse blown or is the circuit breaker tripped?

Is the manual shut-off valve closed, preventing the flow
of gas?

Data Rating Plate

The data rating plate shows the model and serial number of
your range. It is located on the frame, behind the oven door
(See illustration).

The electric wiring diagrams and schematics in the toe kick
area should not be removed except by a service technician.
Replace after service.

CAUTION:

Before removing the toe kick panel, disconnect
the range from the electrical power supply.
Reinstall the toe kick panel before reconnecting
the range to the power supply and operating the
range.

SYMPTOM

CAUSE

REMEDY

Intermittent sparking

Ceramic igniter is wet or dirty.

Burner ports are clogged.

Carefully dry or clean igniter.

Clean ports on burner cap with a wire, a
needle or straightened paper clip.

More than four clicks of
igniter before lighting

Improper fit of burner cap onto
burner base.

Align burner cap properly on burner base.

Constant Sparking

Range is not properly grounded.

Electrical power supply is

incorrectly

polarized.

Refer to Installation Instructions. Have a
qualified electrician ground the range
properly.

Refer to Installation Instructions.

Have a qualified electrician ground the
range properly.

Figure 25: Rating Plate and Wiring Diagram Locations

(oven door not shown)

Rating plate(s) located

under front edge of

cooktop.

Wiring/schematic dia-

grams placed behind toe

kick panel.

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