12 bluetooth troubleshooting – Toshiba PORTEGE M400 User Manual

Page 94

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2 Troubleshooting

2.12 Bluetooth Troubleshooting

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[CONFIDENTIAL]

PORTEGE M400 Maintenance Manual (960-541)

2.12 Bluetooth Troubleshooting

This section describes how to determine if the Bluetooth in the computer is functioning
properly. Perform the steps below starting with Procedure 1 and continuing with the other
procedures as required.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connection Check

Procedure 3: Replacement Check

Procedure 1

Diagnostic Test Program Execution Check

Make sure the wireless switch on the left side of the computer is turned “On”. If it is not, slide
the switch toward the back of the computer to turn it on.

Check 1

Execute Bluetooth test program. Perform the test following the instructions
described in Chapter 3, Bluetooth Test Program. You will need a second computer
that can communicate by the Bluetooth.
If the computer passes the test, the function is correctly working. If the computer
does not pass the test, go to check 2.

Check 2

The Bluetooth module may be defective or damaged. Replace it with a new one.
Then perform the test program again.

If the computer still does not pass the test, go to Procedure 2.

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