VTech DS6321-2 - Manual (Page 61)

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Telephone operation
About caller ID
This product supports caller ID services provided by most telephone service
providers. Depending on your service subscription, you may see the caller’s
number, or the caller’s name and number from the telephone service provider
after the first or second ring. Caller ID from the home line allows you to see
the name, number, date and time of the incoming calls. However, caller ID
from the cell line only shows the number of the incoming caller; date and time
of the call is not shown. The caller ID may appear differently if the caller is
matched to a directory entry (see Memory match on page 59).
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the
caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to use this feature.
Contact your telephone service provider and cell phone service provider if:
You have both caller ID and call waiting, but as separate services (you
may need to combine these services).
You have only caller ID service, or only call waiting service.
You do not subscribe to any caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be
available in all areas.
Caller ID information is available only if both you and the caller are in
areas offering caller ID service, and if both telephone service providers
use compatible equipment.
Caller ID information may not be available for every incoming call. Callers
may intentionally block their names and/or telephone numbers. To view call
log entries with numbers between 16 and 24 digits, you must save the entry
to the directory (see page 61).
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You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID
with call waiting service.