FlexLink YOUTILIZE - Manual (Page 105)

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Page 105 of 125
Licensing
Sentinel Protection Troubleshooting
1.
Ensure the key driver only is installed.
2. Reboot the Computer.
3.
Try the USB key in a different port.
4. Uninstall the key driver and re-install.
5. Verify Aegis services are running
Verify Connection to Aegis License Server
Assuming a cleanly executed install of the Sentinel software, the file “aislicen.htm” can help you
check the installed license. Double click the file, and after a clicking on the “Refresh” button (the
update will take a couple of seconds), you will see something like this:
Here you can verify the number of installed licenses, so that for example, if you expect to have three
dashboard viewers available, but only two licenses are present in the list, then you know that this is
your problem.