Fluid Components International GF90_GF92 - Manual (Page 98)

FLUID COMPONENTS INTERNATIONAL LLC http://www.fluidcomponents.com
GF Series Flow Meter Models GF90/GF92 94 Doc. No. 06EN003229 Rev. H
Hardware Return Procedure
Complete a Return Authorization (RA) Request/Certificate of Non-Contamination form (Document 1).
Mail or fax it to FCI Customer Service Department. After FCI issues an RA number, complete the
following steps:
1. Thoroughly clean the hardware.
2. Package each instrument with protective packing material similar to the original FCI
shipment cartons indicated below. All damage occurring in transit is the customer’s
responsibility.
a.
Instruments weighing less than 25 pounds (11.34 KG) each are to be covered
with protective wrap, i.e. bubble wrap or surrounded with "popcorn".
Instruments weighing greater than 60 pounds (27.7 KG) or extending more than
four feet should be secured in wooden crates by bolting the sensing element
assembly in place.
b. Protect the sensing element with a cardboard tube or other sturdy wrapping as
shown below.
c. Protect the electronics with an Anti-Static bag like the one shown below.
d. Do not pack more than four small instruments in each carton.
e. Packages weighing in excess of 70 pounds (31.8 KG) or with a combined length
and girth of more than 138 inches (350 cm) cannot be shipped by United Parcel
Service. Larger packages or crates should be shipped by carriers who specialize
in the transport of industrialized instrumentation.
f. The RA number should be noted on the packing list and marked clearly on the
outside of the box.
3. Prepay freight to the FCI receiving door.
Shipping/Handling Charges
All Shipping (Warranty/Nonwarranty Repairs or Returns)
The customer prepays all shipping, freight, duty/entry and
handling charges from the customer site to the FCI door. If
the customer does not prepay, FCI will invoice the customer
for the charges that appear on the freight bill. Address the
return equipment to:
FLUID COMPONENTS INTERNATIONAL LLC
1755 LA COSTA MEADOWS DRIVE
SAN MARCOS, CA. 92078-5115 USA
ATTN: REPAIR DEPT.
RA NUMBER:
PVC
Probe protector
Anti-Static Bag
Point of Contact
The point of contact for service, or return of equipment to FCI is an authorized FCI service
representative.
Reference Documents
- Return Authorization Request/Certificate of Non-Contamination (Document 1)
- Warranties (Document 2)
Documents 1 and 2 follow this page.