Hach-Lange SI792 C, SI792x C, SI792x C-FF, SI792x C-PA User Manual - Manual (Page 86)

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Section 13 Warranty, liability and
complaints
The manufacturer warrants that the product supplied is free of material
and manufacturing defects and undertakes the obligation to repair or
replace any defective parts at zero cost.
The warranty period for instruments is 24 months. If a service contract
is taken out within 6 months of purchase, the warranty period is
extended to 60 months.
With the exclusion of the further claims, the supplier is liable for defects
including the lack of assured properties as follows: all those parts that
can be demonstrated to have become unusable or that can only be
used with significant limitations due to a situation present prior to the
transfer of risk, in particular due to incorrect design, poor materials or
inadequate finish will be improved or replaced, at the supplier's
discretion. The identification of such defects must be notified to the
supplier in writing without delay, however at the latest 7 days after the
identification of the fault. If the customer fails to notify the supplier, the
product is considered approved despite the defect. Further liability for
any direct or indirect damages is not accepted.
If instrument-specific maintenance and servicing work defined by the
supplier is to be performed within the warranty period by the customer
(maintenance) or by the supplier (servicing) and these requirements are
not met, claims for damages due to the failure to comply with the
requirements are rendered void.
Any further claims, in particular claims for consequential damages
cannot be made.
Consumables and damage caused by improper handling, poor
installation or incorrect use are excluded from this clause.
The manufacturer process instruments are of proven reliability in many
applications and are therefore often used in automatic control loops to
provide the most economical possible operation of the related process.