Thermo Fisher Scientific Eutech PC 700 - Manual (Page 29)

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16. RETURN OF ITEMS
Authorization must be obtained from our Customer Service Department or
authorized distributor before returning items for any reason. A “Return
Material Authorization” (RMA) form is available through our authorized
distributor. Please include data regarding the reason the items are to be
returned. For your protection, items must be carefully packed to prevent
damage in shipment and insured against possible damage or loss.
Eutech Instruments will not be responsible for damage resulting from
careless or insufficient packing. A restocking charge will be made on all
unauthorized returns.
NOTE: Eutech Instruments Pte Ltd /Oakton Instruments reserve the right
to make improvements in design, construction, and appearance of
products without notice.