Table a-1, Error recovery procedures, Table a-2 – HP NonStop G-Series User Manual

Page 93: Fault symptom codes, Fault symptom codes (fsc)

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Troubleshooting

N1524A ACL Installation and User’s Guide for the NonStop S-Series Tape Enclosure 527340-001

A- 3

Recovering from Errors

Error Recovery Procedures and Fault Symptom Codes

includes additional procedures

that can perform by an experienced service technician.

Fault Symptom Codes (FSC)

Fault Symptom Codes appear in the Fault screen shown in

Figure A-1

. Each FSC is

accompanied by a descriptive message and instructions for clearing the fault. If a fault
persists, look up the FSC in

Table A-2

and call the technical support representative. To

help identify the problem be sure to provide the FCS.

Table A-1. Error Recovery Procedures

ERP Number

Procedure Detail

C

Cycle power to the drive using the AC switch on the
front panel of the tape drive. Wait 30 seconds to
power on again.

D

Turn off power to the tape drive and inspect
connectors and cables.

F

Invalid operation. Select parameters correctly and try
again.

G

Call technical support.

Table A-2. Fault Symptom Codes

FSC

Displayed Message

ERP

3001

Picker Tries Excd

C¬

D¬

G

3002

Power Down to

Clear

Picker Tach

Errors

D¬

G

3003

Elevator Tach Errors

D¬

G

3100

Picker Jammed

Power Down to Clear

C¬

D¬

G

3200

Elevator Jammed

Power Down to Clear

C¬

D¬

G

5002

All LTOs / Slots Empty

Press Enter to Clear

F

5003

All LTOs / Slots Full

Press Enter to Clear

F

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