Error codes and messages – HP XP P9500 Storage User Manual

Page 81

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Table 34 Troubleshooting suspended Continuous Access Synchronous Z pairs (continued)

Corrective action

Description

Applies to

Pair status/type

Clear the error condition at the remote system or
R-VOL, then resynchronize the pair from the main
system.

The main system detected an error
condition at the remote system,
which caused the main system to

M-VOL,
R-VOL

Suspended (pair
suspended-error)/
by RCU

If you need to access the R-VOL to clear the error
conditions, release the pair from the remote system.

suspend the pair. The R-VOL
suspend type is R-VOL Failure.

After you clear the error conditions from R-VOL,
restart the pair.

Release the pair from the MCU (Delete Pair), and
then restart the pair (Add Pair). You should use the

The MCU detected that the R-VOL
status changed to simplex because

M-VOL

Delete Pair to
RCU

Entire Volume initial copy option to resynchronize

the user released the pair from the

the pair. You can use the None initial copy option
only if no data on the M-VOL or R-VOL changed.

RCU. The pair cannot be
resynchronized because the R-VOL
does not have the suspended
status.

The main system detected an error
during communication with the

M-VOL,
R-VOL

Suspended (pair
suspended-error)/
R-VOL Failure

Check the path status on the RCU Status dialog
box. If errors occurred on the path, clear the
error conditions.

remote system, or detected an I/O
error during update copy. In this

Clear any error conditions at the remote system
or R-VOL, then resynchronize the pair from the
main system.

case, the suspend type for the
R-VOL is usually R-VOL Failure.

If you need to access the R-VOL to clear the
error conditions, release the pair from the
remote system. After you clear the error
conditions, re-create the pair.

Resynchronize the pair from the main system. An
entire initial copy operation will be performed in
response to the Resume Pair request.

The main system could not find
valid control information in its
nonvolatile memory during the
IMPL procedure.

M-VOL,
R-VOL

suspended-delete
pair to RCU/
MCU IMPL

Release the pair from the main system. Clear all
error conditions on the main system, M-VOL,
remote system, and R-VOL. Re-create the pair.

The main system suspended this
pair during the initial copy
operation. The data on the R-VOL

M-VOL,
R-VOL

Suspended (pair
suspended-error)/
Initial Copy
Failed

is not identical to the data on the
M-VOL.

Resynchronize the pair(s) from the MCU using
Resume Pair or the CESTPAIR (MODE=RESYNC)
TSO command.

All Continuous Access
Synchronous Z pairs in the MCU
were suspended by the
CGROUP/FREEZE command.

M-VOL,
R-VOL

by FREEZE

Table 35 Troubleshooting when changing the microcode

Corrective action

Error

If the controller emulation type of the host that is connected
to the main site is 2105 or 2107, and a Continuous Access

The IEA498I message is reported when you change the
microcode online.

Synchronous Z pair exists, the IEA498I message that
indicates the path blockade may be reported to the host
when you change the microcode of the main site or the
remote site online. If the IEA498I message is reported,
confirm the path and the pair status of the main site.

Error codes and messages

Remote Web Console displays error messages when error conditions occur during Continuous
Access Synchronous Z operations. The error message describes the error and provides a part code
and error code.

Error codes and messages

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