Enww control-panel messages 185 – HP Color LaserJet CP6015 Printer series User Manual
Page 199
Control panel message
Description
Recommended action
58.XX ERROR To continue turn off then on A temporary printing error has occurred.
Turn the product off, and then turn the
product on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP Support flyer, or go
.)
59.XY ERROR To continue turn off then on A temporary printing error has occurred.
Turn the product off, and then turn the
product on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP Support flyer, or go
.)
60.X ERROR To continue turn off then on The tray specified by X is not lifting correctly. Follow the instructions on the product control
panel.
66.XY.ZZ OUTPUT DEVICE FAILURE
An error occurred in an external paper-
handling accessory.
1.
Turn the product power off.
2.
Check that the accessory is properly
seated on and connected to the product,
without any gaps between the product
and the accessory. If the accessory
uses cables, disconnect and reconnect
them.
3.
Verify that there is no packaging
material in or around the output device.
4.
Turn the product power on.
5.
If this message persists, contact an HP-
authorized service or support provider.
(See the HP Support flyer, or go to
.)
66.XY.ZZ SERVICE ERROR
For help press (Help button)
66.XY.ZZ INPUT DEVICE ERROR
For help press (Help button)
The external paper-handling controller has
detected a failure.
1.
Turn power off.
2.
Disconnect cables to external paper
handling devices, then reconnect them.
3.
Turn power on.
4.
Make sure there are no obstructions
near the paper handling device that
could prevent the output bins from
raising or lowering.
If the message persists, contact HP Support
68.X PERMANENT STORAGE FULL
To continue press
(Checkmark
button).
The product NVRAM is full. Some settings
saved in the NVRAM might have been reset
to the factory defaults. Printing can continue,
but some unexpected functions might occur
if an error occurred in permanent storage.
Press the checkmark button
to clear the
message. If the message is not cleared, turn
the product off, and then turn the product on.
If this message persists, contact an HP-
authorized service or support provider. (See
the HP support flyer, or go
.)
68.X PERMANENT STORAGE WRITE FAIL The product NVRAM is failing to write.
Printing can continue, but some unexpected
Press the checkmark button
to clear the
message. If the message is not cleared, turn
the product off, and then turn the product on.
Table 12-1
Control-panel messages (continued)
ENWW
Control-panel messages 185