HP Color LaserJet CP6015 Printer series User Manual

Page 212

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Control panel message

Description

Recommended action

Rotating <color> Motor

To exit press STOP

A component test is in progress; the
component selected is the <color> cartridge
motor.

Press STOP when ready to stop this test.

Rotating Motor - To exit press STOP

The product is executing a component test
and the component selected is a motor.

Press STOP when ready to stop this test.

SANITIZING DISK <X>% COMPLETE Do
not power off

CLEANING DISK <X>% COMPLETE

For help press (Help button)

The hard disk is being cleaned.

Contact the network administrator.

Size mismatch in tray XX

The paper in the listed tray does not match
the size specified for that tray.

1.

Load the correct paper.

2.

Verify the paper is positioned correctly.

3.

If the message persists, contact
HP Support at

www.hp.com/support/

cljcp6015

.

Sleep mode on

The product is in sleep mode. A button press,
receipt of printable data, or an error condition
will clear this message.

No action is necessary.

TRAY <XX> [TYPE] [SIZE]

To change size or type press
(Checkmark button) To accept settings
press

(Back arrow)

This message states the current type and
size configuration of the tray.

To change size or type press the checkmark
button

To accept settings press the back

arrow

.

TRAY <XX> EMPTY [TYPE][SIZE]

The specified tray is empty and the current
job does not need this tray to print.

Refill the tray at a convenient time.

TRAY <XX> OPEN

For help press (Help button)

The specified tray is open or not closed
completely.

Close the tray.

Type Mismatch In Tray <XX>

The specified tray contains a paper type that
does not match the configured type.

The specified tray will not be used until this
condition is addressed. Printing can continue
from other trays.

1.

Load the correct paper in the specified
tray.

2.

Verify the type configuration.

Unable to store job

A job cannot be stored because of a memory
or configuration problem.

Install additional memory in the product.

Unauthorized supply in use

The product is using a non-HP supply.

If you believe you purchased a genuine
HP supply, go to

www.hp.com/go/

anticounterfeit

. Any product repair required

as a result of using non-HP or unauthorized
supplies is not covered under warranty. HP
cannot ensure the accuracy or the availability
of certain features.

USB ACCESSORY ERROR

For help press (Help button)

This message appears when a connected
USB accessory draws too much power.
When this happens, the ACC port is disabled
and printing stops.

Printing can continue. The USB device
should be removed.

Table 12-1

Control-panel messages (continued)

198 Chapter 12 Solve problems

ENWW

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