HP Color LaserJet CP6015 Printer series - Manual (Page 256)

A CLEANING message appears on the product control panel display while the cleaning is taking place.
In order for the cleaning page to work correctly, print the page on copier-grade paper (not bond, heavy,
or rough paper). A blank page will be printed when the task is complete. Discard the page.
Create and use the cleaning page
1. Press MENU .
2. Press the up arrow or down arrow / to select CONFIGURE DEVICE, and then press the
checkmark button
.
3. Press the up arrow or down arrow / to scroll to PRINT QUALITY, and then press the checkmark
button
.
4. Press the up arrow or down arrow / to scroll to PROCESS CLEANING PAGE, and then press
the checkmark button
.
5. Discard the printed page. The task is complete.
Respond to control panel error messages
If you see a 54.ERROR <XX> message in the event log, you might need to perform some maintenance
on the product to avoid more errors and to solve print quality problems.
1. Open and then close the right door of the product to log a 54.ERROR <XX> as the latest event in
the event log.
2. Press Menu .
3. Press the down arrow to highlight INFORMATION, and then press the checkmark button .
4. Press down arrow to highlight DIAGNOSTICS, and then press the checkmark button .
5. Press the down arrow to highlight PRINT EVENT LOG, and then press the checkmark button
.
6. Find the most recent event in the log.
● If the event is a 54.OE.01 MEDIA SENSOR event, a service technician needs to replace the
registration second transfer assembly. Contact HP Support at
www.hp.com/support/
cljcp6015 and provide them with this error code.
● If the event is a 54.OE.02 MEDIA SENSOR event, you need to replace the product transfer
kit. Contact HP Support at
www.hp.com/support/cljcp6015 and provide them with this error
code.
● If the event is a 54.OE.03 MEDIA SENSOR event, you need to clean the registration second
transfer assembly and the media sensor using the following procedure.
242 Chapter 12 Solve problems ENWW