8 troubleshooting, 9 support and other resources, A connecting external storage systems – HP XP External Storage Software User Manual

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Restrictions on Initiator/External MIX Mode.........................................................................125

8 Troubleshooting......................................................................................126

Troubleshooting for XP External Storage...................................................................................126

Troubleshooting the Mapping Path.....................................................................................127
Troubleshooting Volume Discovery.....................................................................................130

Calling HP Technical Support.................................................................................................131

9 Support and Other Resources...................................................................132

Related Documentation..........................................................................................................132
Conventions for Storage Capacity Values.................................................................................132
HP Technical Support............................................................................................................132
Subscription Service..............................................................................................................133
HP Websites........................................................................................................................133
Documentation Feedback.......................................................................................................133

A Connecting External Storage Systems........................................................134

AMS/WMS Storage System...................................................................................................134

System Parameters............................................................................................................134
Relationship between the Serial Number and the AMS/WMS Model.....................................135
Relationship between the WWN of the Port and Controller (AMS/WMS)................................135
Path Status and Examples of the Recovery Procedure (AMS/WMS)........................................136
P9500 Disk Array............................................................................................................137
Path status and examples of recovery procedure...................................................................137
Notes on Using the Power Savings Option (AMS/WMS).......................................................138

Thunder 9500V Storage System..............................................................................................138

System Parameters............................................................................................................138
Relationship between the Serial Number and Thunder 9500V Model.....................................140
Relationship between the WWN of the Port and Controller...................................................140
Path Status and Examples of the Recovery Procedure............................................................140

USP V/VM Storage System....................................................................................................141

Path Status and Examples of the Recovery Procedure............................................................141

TagmaStore USP/NSC Storage System....................................................................................142

Setting the Host Mode Option for a Volume Larger Than 2 TB (USP/NSC)...............................142
Path Status and Examples of the Recovery Procedure............................................................142

Lightning 9900V Storage System............................................................................................143

Path Status and Examples of the Recovery Procedure............................................................143

Lightning 9900 Storage System..............................................................................................144

Path Status and Examples of the Recovery Procedure............................................................144

SVS200 Storage System........................................................................................................145

Path Status and Examples of the Recovery Procedure............................................................145

HP StorageWorks EVA Storage System....................................................................................146

System Parameters............................................................................................................146
Identifying Logical Volumes (Using Characteristic2)..............................................................146
Behavior of the Alternate Path............................................................................................147

Sun StorEdge 6120/6320......................................................................................................147
Sun StorageTek FlexLine 380..................................................................................................147
Sun StorageTek 2540............................................................................................................148
Sun StorageTek V2X2............................................................................................................148
EMC CLARiiON CX Series.....................................................................................................148

Notes on Connecting an EMC CLARiiON CX Series.............................................................148
System Option mode........................................................................................................149

EMC Symmetrix Series...........................................................................................................149

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