HP XP External Storage Software - Manual (Page 132)

9 Support and Other Resources
Related Documentation
•
HP StorageWorks XP24000/XP20000 Disk Array Owner Guide
•
HP StorageWorks XP24000/XP20000 LUN Manager User Guide
•
HP StorageWorks XP24000/XP20000 Remote Web Console User Guide
You can find these documents on the HP Manuals website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Software and then select a product.
Conventions for Storage Capacity Values
HP XP storage systems use the following values to calculate physical storage capacity values (hard
disk drives):
•
1 KB (kilobyte) = 1,000 bytes
•
1 MB (megabyte) = 1,000
2
bytes
•
1 GB (gigabyte) = 1,000
3
bytes
•
1 TB (terabyte) = 1,000
4
bytes
•
1 PB (petabyte) = 1,000
5
bytes
HP XP storage systems use the following values to calculate logical storage capacity values (logical
devices):
•
1 KB (kilobyte) = 1,024 (2
10
) bytes
•
1 MB (megabyte) = 1,024 KB or 1,024
2
bytes
•
1 GB (gigabyte) = 1,024 MB or 1,024
3
bytes
•
1 TB (terabyte) = 1,024 GB or 1,024
4
bytes
•
1 PB (petabyte) = 1,024 TB or 1,024
5
bytes
•
1 block = 512 bytes
HP Technical Support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
132 Support and Other Resources