HP XP P9500 Storage - Manual (Page 115)

Table 21 General troubleshooting (continued)
Corrective action Error
If a communication error occurs between the Remote Web Console
computer and the SVP, see HP StorageWorks P9000 Remote Web
Console User Guide for instructions.
Because the time setting of SVP is changed, the monitoring data
might not be updated. Set Monitoring Switch to Disable, and set Although Monitoring Switch is set to Enable, the
monitoring data is not updated.
Monitoring Switch to Enable again. For further information on
Monitoring Switch, see HP StorageWorks P9000 Performance for
Open and Mainframe Systems User Guide.
Troubleshooting logical paths
Troubleshooting information for logical paths between storage systems is shown below.
Table 22 Logical path troubleshooting
Corrective action Description Path status
Make sure that the cables between the primary and secondary systems
are connected correctly. The link initialization
procedure for the
secondary system failed. Initialization Failed
Make sure that you entered the correct serial number (S/N) of the
secondary system and the correct path parameters (for example,
primary system port, secondary system port, and controller ID).
Make sure that the topology settings of the primary and secondary
systems ports are correct.
Make sure the secondary system is powered on, and that NVS and
cache are fully functional. Communication between
the primary and secondary
systems timed out. Communication
Time Out
Make sure that network relay devices (cables, connectors, switches,
ESCDs, extender devices, communication lines, and all other devices
connected to the extenders) are properly configured and functional.
Delete the failed path. You may need to change the minimum paths
setting or delete the secondary system in order to delete the path.
After deletion finishes, add the path or secondary system. by using
the Add Path dialog box or the Add DKC dialog box.
Delete the failed path; also delete all paths and secondary systems
not currently in use. The primary system can be connected to up to The primary and secondary
systems rejected the request Port Rejected or
Pair-Port Rejected
64 secondary systems with up to eight paths to each secondary
system. for establishing a logical
path because all resources
Make sure that all ports on the primary and secondary systems are
properly configured: ordinary target ports or RCU target ports for
in both systems are in use
for other connections.
hosts, initiator and RCU target ports for primary and secondary
systems.
If necessary, connect to the secondary system to delete paths or
reconfigure ports, then reconnect to the primary system. After that,
add the path and secondary system.
Make sure that you entered the correct secondary system S/N and
path parameters (for example, primary and secondary system port, The serial number (S/N) of
the secondary system does Serial Number
Mismatch
and controller ID). After that, delete the failed path. You may need not match the specified
serial number (S/N).
to change the minimum paths setting or delete the secondary system
in order to delete the path. After deletion finishes, add the path and
the secondary system back.
Make sure that you entered the correct controller ID, and also make
sure that the topology settings of the primary and secondary system
ports are correct.
Make sure that the topology settings of the primary and secondary
system ports are correct. The specified port is not
configured as an initiator Invalid Port Mode
Troubleshooting logical paths 115