Interface controller problems, Led indicators, Basic troubleshooting – HP EML E-series Tape Libraries User Manual

Page 77: 27 interface manager card led fault isolation, Table 27, Interface controller, Problems

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Table 27 Interface Manager card LED fault isolation

Indicators

Procedures

Red LED

Green LED

Blinks 1x per 5

second interval

Off

Blinks 2x per 5

second interval

Off

Blinks 3x per 5

second interval

Off

Blinks 4x per 5

second interval

Off

Off

Blinks 1x per 5

second interval

Reset the Interface Manager card (see

Figure 36

on page 57).

If the problem persists, replace the Interface Manager card.

Off

Blinks 2x per 5

second interval

Interface Manager card is in discovery mode. If problem

persists, it can be due to an incomplete topology. Refer to

Table 26

on page 74.

Off

Blinks 3x per 5

second interval

Processes are running. If the problem persists, check the

configuration and the IP address.

Interface controller problems

Most problems with the interface controller occur during the initial installation. Before proceeding

with advanced troubleshooting techniques, make sure that all connections are correct and review the

configuration and firmware. If a new interface controller was installed, the library may need to be

rebooted for the controller configuration to be set.

LED indicators

The LED indicators on the interface controllers (see

HP StorageWorks e2400-FC 2Gb interface controller

” on page 57 and

HP StorageWorks e2400-FC 4Gb interface controller

” on page 58) are useful for diagnosing

various problems:

FC port LEDs—Indicate FC activity (ACT) and link (LNK) status. If the link LED is not lit, it can

indicate a problem with an FC link. Make sure that the FC port configuration and cabling

is correct.

Ethernet LEDs—Indicate activity and link status. If one of these indicators is not lit or stays

continuously lit, it can indicate a problem with the network connection or cabling. Make sure

that the network connection is correct. The port must be connected to a 10/100Base-T Ethernet

network to function properly.

Basic troubleshooting

Simplify the installation by reducing it to the most basic configuration. Then, add elements one at a time,

making sure that the library operates correctly after each step.
Basic troubleshooting includes making sure that the setup and connections are correct:

The FC port connection

The interface controller configuration

Devices

Host configuration

HBA device driver information

Serial port configuration

Enterprise Modular Library E-Series

77

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