HP Officejet J5740 All-in-One Printer - Manual (Page 146)

Solution: Check the quality setting. Use a higher quality setting to increase the
amount of ink used for printing or copying.
To change the print speed or quality
1. Make sure you have paper loaded in the input tray.
2. From the File menu in your software application, choose Print.
3. Make sure the HP All-in-One is the selected printer.
4. From the pop-up menu, choose Paper Type/Quality.
5. Click the Paper tab.
6. From the Paper type pop-up menu, choose the type of paper loaded in the input
tray.
7. From the Quality pop-up menu, choose the appropriate quality setting for your
project.
To change the copy quality
1. Make sure you have paper loaded in the input tray.
2. Load your original print side down on the right front corner of the glass or print
side up in the document feeder tray.
If you use the document feeder tray, place the pages so that the top edge of the
document goes in first.
3. In the Copy area, press Quality until the appropriate quality setting is lit.
4. Press Start Copy Black or Start Copy Color.
The text edges are jagged
Cause: The font is a custom size.
Solution: Some software applications offer custom fonts that have jagged edges
when enlarged or printed. Also, if you want to print bitmapped text, it might have
jagged edges when enlarged or printed.
The printout has a horizontal band of distortion near the bottom of the page
Cause: Your image has light blue, gray, or brown hues that print near the bottom
of the page.
Solution: Load high-quality paper in the input tray and print the image with a high
print quality setting, such as Best, Maximum dpi, or High Resolution. Always make
sure the paper you are printing on is flat. For best results when printing images,
use HP Premium Plus Photo Paper.
If the problem persists, use the software you installed with the HP All-in-One or
another software application to rotate your image 180 degrees so that the light blue,
gray, or brown hues in your image do not print at the bottom of the page. Print the
image using six-ink printing. To do so, install the photo print cartridge in place of the
black print cartridge. With the photo print cartridge and the tri-color print cartridge
installed, you have a six-ink system, which provides enhanced quality photos.
For more information on print cartridges, see
Print cartridge troubleshooting .
Chapter 11
144 Troubleshooting