HP Officejet J5740 All-in-One Printer - Manual (Page 154)

Solution: Change the Paper Type setting to match the type of paper loaded in the
input tray.
To set the paper type for copies
1. In the Copy area, press Menu repeatedly until Paper Type appears.
2. Press until the appropriate paper type appears.
3. Press Start Copy Black or Start Copy Color.
To set the paper type for printing
1. Make sure you have paper loaded in the input tray.
2. From the File menu in your software application, choose Print.
3. Make sure the HP All-in-One is the selected printer.
4. From the pop-up menu, choose Paper Type/Quality.
5. Click the Paper tab.
6. From the Paper type pop-up menu, choose the type of paper loaded in the input
tray.
Cause: Copying a poor-quality picture, such as a newspaper photo, causes bands,
checks, or stripes to appear on your copy. These are called moiré patterns.
Solution: To reduce moiré patterns, try placing one or more clear plastic sheet
protectors directly on the glass, and then place the original print side down on top of
the sheet protectors.
Cause: Debris might be stuck on the glass or on the back of the document lid; this
causes poor copy quality and slows down processing.
Solution:
To clean the glass
1. Turn off the HP All-in-One, and raise the lid.
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride
on the glass, since they can damage it. Do not place or spray liquid directly
on the glass. The liquid might seep under the glass and damage the device.
3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting.
4. Turn on the HP All-in-One.
Chapter 11
152 Troubleshooting