HP Officejet J5740 All-in-One Printer - Manual (Page 147)

For more information on paper, see Understand specifications for supported media .
Colors run into each other on the printout
Cause: The print or copy quality setting is set too high for the type of paper loaded
in the HP All-in-One.
Solution: Check the quality setting. Use a lower quality setting to decrease the
amount of ink used for printing or copying.
To change the print speed or quality
1. Make sure you have paper loaded in the input tray.
2. From the File menu in your software application, choose Print.
3. Make sure the HP All-in-One is the selected printer.
4. From the pop-up menu, choose Paper Type/Quality.
5. Click the Paper tab.
6. From the Paper type pop-up menu, choose the type of paper loaded in the input
tray.
7. From the Quality pop-up menu, choose the appropriate quality setting for your
project.
To change the copy quality
1. Make sure you have paper loaded in the input tray.
2. Load your original print side down on the right front corner of the glass or print
side up in the document feeder tray.
If you use the document feeder tray, place the pages so that the top edge of the
document goes in first.
3. In the Copy area, press Quality until the appropriate quality setting is lit.
4. Press Start Copy Black or Start Copy Color.
Cause: The paper type is not suitable for the HP All-in-One.
Solution: Use HP Premium Papers or any other paper type that is appropriate for
the HP All-in-One.
For more information on choosing paper, see
Understand specifications for supported
media .
Cause: You are printing on the wrong side of the paper.
Solution: Load the paper with the print side down. For example, if you are loading
glossy photo paper, load the paper with the glossy side down.
Cause: You are using non-HP ink.
Solution: HP recommends that you use genuine HP print cartridges. Genuine HP
print cartridges are designed and tested with HP printers to help you easily produce
great results, time after time.
Print quality troubleshooting 145