HP Officejet J5740 All-in-One Printer User Manual

Page 176

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Text or graphics are cut off at the edge of the page

Cause: The margins are not set correctly in your software application.
Solution: Make sure the margin settings for the document do not exceed the
printable area of the HP All-in-One.

To check your margin settings

1.

Preview your print job before sending it to the HP All-in-One.

2.

Check the margins.
The HP All-in-One uses the margins you have set in your software application,
as long as they are greater than the minimum margins the HP All-in-One supports.

3.

Cancel the print job if the margins are not satisfactory, and then adjust the margins
in your software application.

Cause: The size of the document you are printing is larger than the paper loaded
in the input tray.
Solution: Make sure the layout of the document you are trying to print fits on a paper
size supported by the HP All-in-One.

To preview the print layout

1.

Load the correct paper size into the input tray.

2.

Preview your print job before sending it to the HP All-in-One.

3.

Check the graphics in the document to make sure that the current size fits within
the printable area of the HP All-in-One.

4.

Cancel the print job if the graphics do not fit in the printable area of the page.

TIP:

Some software applications allow you to scale the document to fit the paper

size currently selected. Additionally, you can scale the size of a document from
the Page Setup dialog box.

Cause: The paper is loaded incorrectly.
Solution: If the paper is misfeeding, it could cause parts of the document to cut off.

Chapter 11

174

Troubleshooting

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