Solve repeated jams – HP LaserJet M9059 Multifunction Printer series User Manual

Page 216

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4.

Push the 8-bin mailbox back into place, and then reattach the upper bin.

Figure 12-68

Clear jams in the 8-bin mailbox (3 of 3)

NOTE:

Check that the paper used is not thicker than the 8-bin mailbox supports. See

Supported paper

and print media sizes on page 77

.

Solve repeated jams

Situation

Solution

General repeated jam problems

1. Verify that the media is correctly loaded in the trays and that
all width guides are correctly set (see

Print tasks on page 93

).

2. Verify that the paper tray is set for the size of media installed
and that the tray is not overloaded.

3. Try turning over the stack of media in the tray. If you are
using prepunched or letterhead paper, try printing from tray 1.

4. Do not use previously printed media or torn, worn, or
irregular media. For recommended media for your MFP, see

Supported paper and print media sizes on page 77

.

5. Check the media specifications. (See

Supported paper and

print media sizes on page 77

.) If media is outside of the

recommended specifications, problems can occur.

6. MFP might be dirty. Clean the MFP as described in

Clean

the MFP on page 161

.

7. Check that all damaged or jammed media is removed from
MFP.

Repeated jams in the ADF

1. The ADF might be dirty. Clean the ADF as described in

Clean the ADF delivery system on page 163

.

NOTE:

If jams continue, contact your dealer for support, or go to

www.hp.com/support/ljm9059mfp

.

202 Chapter 12 Problem solve

ENWW

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