Media-handling problems, Printer feeds multiple sheets, Printer pulls from incorrect tray – HP LaserJet M9059 Multifunction Printer series User Manual
Page 217: Printer feeds incorrect page size
Media-handling problems
Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media
Guide. This guide is available at
.
Printer feeds multiple sheets
Printer feeds multiple sheets
Cause
Solution
The input tray is overfilled.
Remove excess media from the input tray.
Print media is sticking together.
Remove media, flex it, rotate it 180° or flip it over, and then
reload it into the tray.
NOTE:
Do not fan media. Fanning can cause static
electricity, which can cause media to stick together.
Media does not meet the specifications for this MFP.
Use only media that meets HP media specifications for this
MFP.
Trays are not properly adjusted.
Make sure that the rear media-length guide indicates the
length of media being used.
Printer feeds incorrect page size
Printer feeds incorrect page size
Cause
Solution
The correct size media is not loaded in the input tray.
Load the correct size media in the input tray.
The correct size media is not selected in the software program
or printer driver.
Confirm that the settings in the software program and printer
driver are correct, because the software-program settings
override the printer-driver and control-panel settings, and the
printer-driver settings override the control-panel settings. For
more information, see
Change printer-driver settings for
The correct size media for tray 1 is not selected in the MFP
control panel.
From the control panel, select the correct size media for tray
1.
The media size is not configured correctly for the input tray.
Print a configuration page or use the control panel to determine
the media size for which the tray is configured.
The guides in the tray are not against the paper.
Verify that the rear and width media guides are touching the
paper.
Printer pulls from incorrect tray
Printer pulls from incorrect tray
Cause
Solution
You are using a driver for a different printer. For more
information.
Use a driver for this printer.
The specified tray is empty.
Load media in the specified tray.
ENWW
Media-handling problems 203