HP LaserJet 4000 Printer series - Manual (Page 109)

98 Chapter 5: Service and Support
EN
5 Warranty does not apply to defects resulting from:
a improper or inadequate maintenance or calibration,
b software, interfacing, parts or supplies not supplied by HP,
c unauthorized modification or misuse,
d operation outside of the published environmental specifications
for the product, or
e improper site preparation or maintenance.
6 THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED
OR IMPLIED. HP SPECIFICALLY DISCLAIMS THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
7 HP will be liable for damage to tangible property per incident up
to the greater of $300,000 (U.S. dollars) or the actual amount paid
for the product that is the subject of the claim, and for damages
for bodily injury or death, to the extent that all such damages are
determined by a court of competent jurisdiction to have been
directly caused by a defective HP product.
8 THE REMEDIES IN THIS WARRANTY STATEMENT ARE THE
CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. EXCEPT
AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE
FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT),
OR OTHER DAMAGE, WHETHER BASED IN CONTRACT,
TORT, OR OTHERWISE.
Service During and After the Warranty Period
•
If printer hardware fails during the warranty period, contact an
HP-authorized service or support provider. (See the HP Support
pages at the front of this user’s guide.)
•
If printer hardware fails after the warranty period, and you have
an HP Maintenance Agreement or HP Support Pack, request
service as specified in the agreement.
•
If you do not have an HP Maintenance Agreement or HP Support
Pack, contact an HP-authorized service or support provider. (See
the HP Support pages at the front of this user’s guide.)
If you are shipping equipment to be serviced, use the repacking
guidelines on the following page.