Chapter 4: problem solving 83 – HP LaserJet 4000 Printer series User Manual

Page 94

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EN

Chapter 4: Problem Solving

83

1. Paper might be too smooth.

Ligh

t Prin

t or Fa

de

To

n

e

r Sp

ec

ks

Dropo

uts

L

ines

Gra

y

Ba

ck

grou

nd

To

ner Smear

Lo

os

e Ton

er

Repe

atin

g

Defect

s

Mi

sf

orme

d

Ch

ara

c

ters

Pa

ge

S

k

e

w

Curl or Wave

Wri

nk

le

s or

Crea

ses

Troubleshooting Steps

(Follow the steps in the

order they are listed.)

1. Print a few more pages to see if the

problem will correct itself.

2. Clean the inside of the printer or use the

printer’s cleaning page.

3. Make sure EconoMode is off in the

software and in the control panel.

4. Turn over the stack of paper in the tray.

Also try rotating the paper 180°.

✓ ✓ ✓

1

✓ ✓

1

1

1

✓ ✓

5. Check the paper (or other print media)

type and quality.

6. Check the printer’s environment .

7. Make sure paper is loaded correctly and

that the guides fit properly against the
paper stack.

8. Print to a different output bin.

9. Adjust the toner density setting.

10. Change the fuser mode setting to High

or choose rough paper type from the
printer driver.

11. Redistribute the toner in the toner

cartridge.

✓ ✓

12. Install a new HP toner cartridge. (See

instructions with the toner cartridge.)

13. To alternate small and standard paper,

from the Configuration Menu set

5/#..2#2'452''&5.19

.

✓ ✓

✓ ✓

✓ ✓

14. After trying all the steps suggested

above, contact an HP-authorized
service or support provider. (See the
HP Support pages at the front of this
user’s guide.)

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