Chapter 4: problem solving 83 – HP LaserJet 4000 Printer series User Manual

Page 94

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Chapter 4: Problem Solving

83

1. Paper might be too smooth.

Ligh

t Prin

t or Fa

de

To

n

e

r Sp

ec

ks

Dropo

uts

L

ines

Gra

y

Ba

ck

grou

nd

To

ner Smear

Lo

os

e Ton

er

Repe

atin

g

Defect

s

Mi

sf

orme

d

Ch

ara

c

ters

Pa

ge

S

k

e

w

Curl or Wave

Wri

nk

le

s or

Crea

ses

Troubleshooting Steps

(Follow the steps in the

order they are listed.)

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1. Print a few more pages to see if the

problem will correct itself.

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2. Clean the inside of the printer or use the

printer’s cleaning page.

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3. Make sure EconoMode is off in the

software and in the control panel.

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4. Turn over the stack of paper in the tray.

Also try rotating the paper 180°.

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1

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1

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1

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1

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5. Check the paper (or other print media)

type and quality.

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6. Check the printer’s environment .

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7. Make sure paper is loaded correctly and

that the guides fit properly against the
paper stack.

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8. Print to a different output bin.

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9. Adjust the toner density setting.

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10. Change the fuser mode setting to High

or choose rough paper type from the
printer driver.

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11. Redistribute the toner in the toner

cartridge.

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12. Install a new HP toner cartridge. (See

instructions with the toner cartridge.)

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13. To alternate small and standard paper,

from the Configuration Menu set

5/#..2#2'452''&5.19

.

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✓

14. After trying all the steps suggested

above, contact an HP-authorized
service or support provider. (See the
HP Support pages at the front of this
user’s guide.)

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