AT&T CL84109 - Manual (Page 75)

69
Appendix D
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For
Customer Service, visit our website at
www.telephones.att.com
or call
1 (800) 222-3111
. In Canada, dial
1 (866) 288-4268
.
My phone doesn’t
work at all. Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely
into the cordless handset.
Make sure you plug the telephone line cord securely
and firmly into the telephone base and the telephone
wall jack.
Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the charger when not in use.
If the battery is depleted, it might take approximately
10 minutes to charge the handset before it shows
LOW BATTERY, see page 8 for details.
Reset the telephone base. Unplug the electrical
power. Wait for approximately 15 seconds, then plug
it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
You may need to purchase a new battery. Please
refer to
Battery installation & charging in this user’s
manual on pages 8-9.
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I cannot dial out. First try all the suggestions above.
Make sure you have a dial tone before dialing. The
cordless handset might take a second or two to find
the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing. •
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I cannot get a dial
tone. First try all the suggestions above.
Move the cordless handset closer to the telephone
base. You might have moved out of range.
If the previous suggestions do not work, disconnect
the telephone base from the telephone jack and
connect to a different phone. If there is no dial tone
on that phone either, the problem is in your wiring or
local service. Contact your telephone service provider.
Your line cord might be malfunctioning. Try installing
a new line cord. •
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