Troubleshooting – AT&T CL84109 User Manual

Page 78

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72

Appendix D

Troubleshooting

I experience poor
sound quality
when using the
speakerphone.

For increased sound quality while using the handset
speakerphone, place the handset on a flat surface with
the dial pad facing up.
Excessive background noise will cause a speakerphone
to fade in and out. Try controlling the background
noise by turning off any audio devices near the
speakerphone. Also, try to avoid interrupting the person
at the other end of the conversation while they are
speaking. If background noise cannot be controlled,
you should stop speakerphone operation and return to
normal handset mode.
When using a speakerphone, controlling background
noise in your environment is essential. While you are
listening to your party, press

MUTE to temporarily turn

your microphone off. When it is your turn to speak,
remember to press

MUTE again to turn the microphone

on.

I hear other calls
while using my
phone.

Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, call your telephone service provider.

Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
If you plug your phone in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this does not solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
Relocate your phone to a higher location. The phone
might have better reception in a high area.
If the other phones in your home are having the same
problem, contact your telephone service provider
(charges may apply).

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