Troubleshooting – AT&T CL84109 User Manual

Page 77

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71

Appendix D

CONNECTING...
appears on my
cordless handset.

Ensure you plug the telephone base in properly and the
power is on.
Place the cordless handset in the telephone base for
one minute to allow the cordless handset and base to
synchronize.
Move the cordless handset closer to the telephone
base. You might have moved out of range.
Reset the telephone base. Unplug the electrical power.
Wait for 15 seconds then plug it back in. Allow up to
one minute for the cordless handset and telephone
base to reset.
Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.

Troubleshooting

The batteries do
not hold a charge.

If the cordless handset is in the charger and the
charge light is not on, refer to

The charge light is off

(page 74) in this

Troubleshooting guide.

Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the charger when not in use.
If the battery is depleted, it might take approximately
four minutes to charge the handset before it can
resume display on the screen.
You might need to purchase a new battery. Please refer
to

Battery installation & charging in this user’s manual

on pages 8-9.

I get noise, static,
or weak signals
even when
I’m near the
telephone base.

If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base
and the telephone wall jack. The filter prevents noise
and caller ID problems as a result of DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.

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