Troubleshooting network scanning problems – IPitomy IP1000 User Guide User Manual

Page 62

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commands.

User Password

b User Name & Password

Phone’s We

may have to be specified if the phone is

not using factory default settings for

these items. When these fields are blank

Auto-Discovery uses default settings.

Factory Default Wait

ne

Maximum seconds to wait for the pho

to signal completion of a Factory

Default.

Troubleshooting Network Scanning Problems

in a network environment with two

m

ning for your network:

ttings

ng by a few seconds.

network and diagnostic

not show up as ‘online’ in a network scan if they are in the

Exampl

the phones.

e for the

ck the

igure, click the checkbox and use

select the extension you wish to assign to the phone.

Ex

ure phones.

. This will

configure. Then Click

Scan settings have been tuned to work
switches and a router between the PBX and the phone. More complicated
environments may require further tuning. The most useful setting is ‘Maximu
wait’. However noisy environments will require increasing the packet Count and
TX interval.

To tune scan

1. Click on Advanced Scan Se

2. Increase the ‘Maximum Wait’ setti

3. Click the GUI ‘Refresh’ button.

More specific tuning will require a knowledge of your
tools like Ping.

Tip: Phones do
process of restarting, turned off, or operating on a different network.

e Workflow # 1 – Create, Assign & Configure phones.

This assumes that you have already Factory Defaulted

1. Go to the Extensions page. Click the “Create” button.

2. Enter the new extension information or upload a CSV fil

extensions. You do not need to provide MAC addresses. Then Cli
Create” button. If successful, Click “Return to Extensions

3. Click the “Auto-Discovery” button.

4. Next to each phone you wish to conf

the drop down

5. Assigned” list to

6. Click the “Assign, Configure & Restart” button.

ample Workflow # 2 – Create, Factory Default, Assign & Config

1. Go to the Extensions page. Click the “Auto-Discovery” Button

scan the network for phones and other devices.

2. Click

the

checkboxes next to phones you wish to

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© IPitomy Communication, LLC

57

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