4 handling incoming calls, Handling incoming calls – CounterPath X-Lite 4.6 for Windows User Guide User Manual

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CounterPath Corporation


3.4 Handling Incoming Calls

X-Lite must be running to answer incoming calls. It can be running in the system tray.(If X-Lite is not running,
incoming calls may be directed to voicemail; check with your VoIP service provider.)

The new call appears in its own call panel. In addition, the Call Alert box appears. For information on setting
call alert preferences, see page 45.

Click. If you are on another call, that first
call is automatically put on hold. You are
now talking to the new caller.

Click to answer a video call
and start sending your video

Click to answer without video; if you
want (and if you have a camera), you
will be able to add video later.

This is the alert for a video call

This is the alert for an audio-only call