CounterPath X-Lite 4.6 for Windows User Guide - Manual (Page 3)

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Contents
Introduction................................................................................................................................ 1
Installation and Setup................................................................................................................. 3
Getting Ready ...................................................................................................................... 3
Starting X-Lite ..................................................................................................................... 3
Configuring X-Lite .............................................................................................................. 4
Troubleshooting ................................................................................................................... 5
Making Phone Calls................................................................................................................... 7
Starting and Quitting X-Lite ................................................................................................ 7
The Onscreen Softphone...................................................................................................... 7
Placing a Call ....................................................................................................................... 9
Handling Incoming Calls ..................................................................................................... 12
Handling an Established Call............................................................................................... 13
Handling Video Calls........................................................................................................... 14
Conference Calls – Three-way Calls ................................................................................... 16
Voicemail............................................................................................................................. 19
Other X-Lite Features ................................................................................................................ 21
Instant Messaging ................................................................................................................ 21
Viewing Messages ............................................................................................................... 23
The Contacts Tab ....................................................................................................................... 25
Managing Contacts and Groups........................................................................................... 26
Using Contacts ..................................................................................................................... 29
Sharing Online Status .......................................................................................................... 30
Using Other Resources .............................................................................................................. 33
History Tab .......................................................................................................................... 33
Favorites Tab ....................................................................................................................... 34
Configuring X-Lite .................................................................................................................... 35
Configuring Accounts.......................................................................................................... 35
Configuring Preferences ...................................................................................................... 44
A Troubleshooting ..................................................................................................................... 51
B Application Hot Keys............................................................................................................. 53
C Dial Plan................................................................................................................................. 54
D Exporting Contacts................................................................................................................. 58
E Other Ways to Run X-Lite ..................................................................................................... 59
F Glossary .................................................................................................................................. 61