CounterPath X-Lite 4.6 for Mac User Guide User Manual

Page 14

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CounterPath Corporation


Dealing with an Auto Attendant

If you know that your call will be answered by an auto attendant and you know what menu items you will
choose, you can include those menu items (DTMF) in the phone number when you dial it:

Before the first DTMF number, include at least one capital P.

You can include other Ps. Each P causes X-Lite to wait one second before sending the next character.

At the end of the input, you must include a ; character.

Example: To dial a number, add a 3-second delay and then press 44, enter this in the call entry field:


Example: To dial a number, add a 6-second delay, then press 1 then 3 then 2, each with a two second delay:


A capital X or , (comma) can be used instead of P. The following will work in the same way as the first example


Call entry field

Click to place the call

Auto complete suggestions

For information on working with the call, see
“Handling an Established Call” on page 13.