Canon PIXMA MX870 - Manual (Page 899)

Advanced Guide > About Bluetooth Communication > Troubleshooting > Printer Cannot be Registered
Printer Cannot be Registered
Check 1: Have MP Drivers been installed?
If MP Drivers are not yet installed, insert the Setup CD-ROM into the computer's disc drive, then
perform Custom Install and select MP Drivers.
Check 2: Is unsupported Bluetooth driver used?
Confirm that the Bluetooth driver installed on your computer is supported.
Windows 7 computer
Log into a user account with the administrator privilege, and click Control Panel, then Hardware
and Sound.
Make sure that the Add a Bluetooth Device is displayed in the dialog.
Toshiba Windows Vista or Windows XP computer
In Windows Vista, click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth
Settings.
On the Bluetooth Settings dialog, click the help button, the version number, then make sure that
the version number is 5.10.04 or later.
In Windows XP, click Start, and select All Programs, TOSHIBA, Bluetooth, then Bluetooth
Settings.
On the Bluetooth Settings dialog, click the help button, the version number, then make sure that
the version number is 3.00.10 or later.
Windows Vista (except for Toshiba Windows Vista computers)
Log into a user account with the administrator privilege, and click Control Panel, then Hardware
and Sound.
Make sure that the Bluetooth Devices icon is displayed in the dialog.
Windows XP SP2 or later (except for Toshiba Windows XP computers)
Log into a user account with the administrator privilege, click Control Panel, then Printers and
Other Hardware.
Make sure that the Bluetooth Devices icon is displayed in the dialog.
The operations may vary depending on your operating program. In this case, refer to your computer's
operation manual.
Check 3: Is the printer name which you want to register displayed in
Printer List?
Make sure that the printer is turned on.
Make sure that any lamp on the Operation Panel is lit.
Make sure that the printer is not operating.
Check whether the Bluetooth unit is usable.
Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer. If the
screen cannot be displayed, Bluetooth communication is disabled. Remove the Bluetooth unit
from the printer and attach it again.
Attaching to and Removing from the Printer
Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer, and try
to register again.
Check whether access from a Bluetooth-compatible device is refused.
Check the printer access setting displaying the Bluetooth settings screen on the LCD of the
printer.
Page 899 of 1127 pages Printer Cannot be Registered