Dell Studio 1558 (Early 2010) User Manual

Page 282

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282

Troubleshooting

When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu and press <Enter>.

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

computer and try again.

OR

After the computer has been powered down completely, press and
hold the <Fn> key while powering the computer on.

NOTE:

If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment (PSA), a series of
initial tests of your system board, keyboard, display, memory, hard drive,
and so on.

Answer any questions that appear.

If failures are detected, write down the error code(s) and see
"Contacting Dell" on page 337.

If the Pre-boot System Assessment completes successfully, the following
message appears: "

Booting Dell Diagnostic Utility

Partition. Press any key to continue

."

4 Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive.

5 When the Dell Diagnostics Main Menu appears, select the test you want

to run.

6 Continue with "Using the Dell Diagnostics Main Menu" on page 284.

Starting the Dell Diagnostics on Desktop Computers

NOTE:

If your computer cannot display a screen image, see "Contacting Dell" on

page 337.

1 Ensure that the computer is connected to an electrical outlet that is

known to be working properly.

2 Turn on (or restart) your computer.
3 When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics from the boot menu and press <Enter>.

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