Dell Studio 1558 (Early 2010) User Manual

Page 284

Advertising
background image

284

Troubleshooting

Using the Dell Diagnostics Main Menu

1 After the Dell Diagnostics loads and the Main Menu screen appears, click

the button for the option you want.

NOTE:

Select

Test System to run a complete test on your computer.

2 After you have selected the Test System option from the main menu, the

following menu appears:

NOTE:

It is recommended that you select

Extended Test from the menu below to

run a more thorough check of devices on the computer.

3 If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and
problem description and see "Contacting Dell" on page 337.

NOTE:

The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

4 If you run a test from the Custom Test or Symptom Tree option, click the

applicable tab described in the following table for more information.

Option

Function

Test Memory

Run the stand-alone memory test

Test System

Run System Diagnostics

Exit

Exit the Diagnostics

Option

Function

Express Test

Performs a quick test of devices in the system. This
typically can take 10 to 20 minutes.

Extended Test

Performs a thorough check of devices in the system. This
typically can take an hour or more.

Custom Test

Used to test a specific device or customize the tests to be
run.

Symptom Tree

Allows you to select tests based on a symptom of the
problem you are having. This option lists the most
common symptoms.

Advertising