Dell Studio 1558 (Early 2010) - Manual (Page 288)

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Troubleshooting
F OR DRIVES THAT USE SLOT - LOADING , ENSURE THAT THE MEDIA IS COMPLETELY
IN THE SLOT
R UN THE D ELL D IAGNOSTICS — See your computer’s Documentation and see
"Running the Dell Diagnostics" on page 281.
Optical Drive Problems
R UN THE H ARDWARE T ROUBLESHOOTER — See "Windows Hardware
Troubleshooter" on page 280.
R UN THE D ELL D IAGNOSTICS — See "Running the Dell Diagnostics" on page 281.
Optical Drive Problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE:
Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
A DJUST THE W INDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slide bar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C HECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on
page 299.
Problems Writing to an Optical Drive
C LOSE OTHER PROGRAMS — The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T URN OFF STANDBY MODE IN W INDOWS BEFORE WRITING TO A DISC — See
"Configuring Your Power Settings" on page 137 or search for the keyword standby in
Windows Help and Support for information on power management modes.
Hard Drive Problems
R UN C HECK D ISK —
Windows Vista
1 Click Start and click Computer.
2 Right-click Local Disk C:.
3 Click Properties → Tools→ Check Now.