Drive problems – Dell Studio 1558 (Early 2010) User Manual

Page 81

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Drives and Media

81

5 Double-click the name of the device for which you are installing the driver.
6 Click the Driver tab→ Update Driver→ Browse my computer for driver

software.

7 Click Browse, and browse to the location to which you previously copied

the driver files.

8 When the name of the appropriate driver appears, click the name of the

driver

→ OK→ Next.

9 Click Finish and restart your computer.

Drive Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions that came with your computer.

E

NSURE

THAT

M

ICROSOFT

W

INDOWS

RECOGNIZES

THE

DRIVE

Click Start

→ My

Computer. If the drive is not listed, contact Dell (see "Contacting Dell" on page 337).

T

EST

THE

DRIVE

Insert another CD, DVD, or Blu-ray Disc

®

(BD) to eliminate the

possibility that the original media is defective.

Insert a bootable disc and restart the computer.

C

LEAN

THE

DRIVE

OR

DISK

See the user documentation that came with your

computer.

F

OR

DRIVES

WITH

SPINDLES

AND

/

OR

TRAYS

,

ENSURE

THAT

THE

MEDIA

IS

SNAPPED

ONTO

THE

SPINDLE

F

OR

DRIVES

THAT

USE

SLOT

-

LOADING

,

ENSURE

THAT

THE

MEDIA

IS

COMPLETELY

IN

THE

SLOT

C

HECK

THE

CABLE

CONNECTIONS

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See "Windows Hardware

Troubleshooter" on page 280.

HINT:

The Dell Support website at support.dell.com and your Drivers

and Utilities media provide approved drivers for Dell computers. If you
install drivers obtained from other sources, your computer might not
work correctly.

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