Understanding printer messages – Dell 3100cn Color Laser Printer User Manual

Page 142

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Understanding Printer Messages

 

 

The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic
provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.

 

 

 

1 LCD display

5

buttons

2 Ready indicator 6 Error indicator

3

buttons

7 Cancel button

4 Menu button

8

button

Message

(The first and second lines are displayed
together. The third and forth lines blink
every three second.)

What this message means

What you can do

NNN-NNN
Restart Printer
Contact Support
IfMessageReturns

Error NNN-NNN relates to printer problems.

Turn off the printer, and then on. If this does not solve
the problem, contact Dell.

See "Contacting Dell" in the Owner's Manual.

NNN-NNN
Restart Printer
Reseat Fuser
Contact Support

The outer levers on both sides of the fuser unit are
not securely locked.

Error NNN-NNN relates to printer problems.

Confirm that the outer levers on both sides of the fuser
unit are securely locked. If this does not solve the
problem, contact Dell.

See "Contacting Dell" in the Owner's Manual.

016-316
Restart Printer
Reseat Memory
Contact Support

The printer detected an unsupported additional
memory module in the memory slot.

Remove the additional memory module. If this does not
solve the problem, contact Dell.

See "Contacting Dell" in the Owner's Manual.

016-318
Restart Printer
Reseat Memory
Contact Support

The additional memory module is not fully inserted
into the slot.

Remove the additional memory module from the slot,
and then reattach it firmly. If this does not solve the
problem, contact Dell.

See "Contacting Dell" in the Owner's Manual.

NNN-NNN
Restart Printer
Reseat XXX
Contact Support

XXX is not fully inserted.

Error NNN-NNN relates to printer problems.

Confirm that the unit is securely inserted. If this does
not solve the problem, contact Dell.

See "Contacting Dell" in the Owner's Manual.

Paper Jam XXX
NNN-NNN
Open YYY
Remove Paper

The printer detects a paper jam in XXX.

XXX indicates a position in which a paper jam
occurs.

YYY indicates a position that you open.

Error NNN-NNN relates to printer problems.

Clear the paper path.
When "Reg Cover" appears in YYY, the procedure to
remove print media is different depending on whether
the Duplex Module is attached or not.

See "

Clearing Jams

"

Paper Jam XXX
NNN-NNN
Open YYY
and ZZZ

Paper Jam XXX
NNN-NNN
Open YYY
Open ZZZ

Paper Jam Tray 1
071-101
Open Feed1 Cover
Pull out Tray 1

The printer detects a paper jam in XXX.

XXX indicates a position in which a paper jam
occurs.

Pull out the specified tray and clear the paper path.

See "

Clearing Jams

"

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