Bios boot error messages – Dell PERC 4/DC User Manual

Page 41

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BIOS Boot Error Messages

 

Table 6

-2

describes error messages about the BIOS that can display at bootup, the problems, and suggested solutions.

 

 

Table 6-2. BIOS Boot Error Messages 

 

After the drive is replaced, the utility shows all drives online

and all logical drives reporting optimal state. It does not allow
rebuild because no failed drives are found.

 

This occurs if you replace the drive with a drive that contains

data. If the new drive is blank, this problem does not occur.

 

If you exit from this screen and restart the server, the

system will not find the operating system.

l

 

Use the arrow key to select the newly inserted drive, then press <Enter>.

 

The menu for that drive displays.

l

 

Select Force Offline and press <Enter>.

 

This changes the physical drive from Online to Failed.

l

 

Select Rebuild and press <Enter>.

 

After rebuilding is complete, the problem is resolved and the operating system will

boot.

Message

Problem

Suggested Solution

 

Adapter BIOS Disabled. No Logical

Drives Handled by BIOS

 

The BIOS is disabled. Sometimes the BIOS is disabled to

prevent booting from the BIOS. This is the default when
cluster mode is enabled.

l

 

Enable the BIOS by pressing <Ctrl><M> at the

boot prompt to run the BIOS Configuration Utility.

 

Host Adapter at Baseport xxxx Not

Responding

 

The BIOS cannot communicate with the adapter firmware.

l

 

Make sure the RAID controller is properly installed.

l

 

Check SCSI termination and cables.

 

No PERC 4 Adapter

 

The BIOS cannot communicate with the adapter firmware.

l

 

Make sure the RAID controller is properly installed.

 

Run View/Add Configuration option

of Configuration Utility.

 

Press A Key to Run Configuration

Utility Or <Alt><F10> to

Continue.

 

The configuration data stored on the RAID controller does

not match the configuration data stored on the drives.

l

 

Press <Ctrl><M> to run the BIOS Configuration

Utility.

l

 

Select Configure—> View/Add Configuration to

examine both the configuration data in non-volatile
random access memory (NVRAM) and the
configuration data stored on the hard drives.

l

 

Resolve the problem by selecting one of the

configurations.

l

 

If you press <Alt><F10> to continue, the

configuration data on the NVRAM will be used to
resolve the mismatch.

 

Unresolved configuration mismatch

between disks and NVRAM on the

adapter after creating a new

configuration

 

Some legacy configurations in the drives cannot be

cleared.

l

 

Clear the configuration.

l

 

Clear the related drives and re-create the

configuration.

 

1 Logical Drive Failed

 

A logical drive failed to sign on.

l

 

Make sure all physical drives are properly

connected and are powered on.

l

 

Run the BIOS Configuration Utility to find out

whether any physical drives are not responding.

l

 

Reconnect, replace, or rebuild any drive that is not

responding.

 

X Logical Drives Degraded

 

X number of logical drives signed on in a degraded state.

l

 

Make sure all physical drives are properly

connected and are powered on.

l

 

Run the BIOS Configuration Utility to find whether

any physical drives are not responding.

l

 

Reconnect, replace, or rebuild a drive that is not

responding.

 

Insufficient memory to run BIOS

Press any key to continue...

 

Not enough memory to run the BIOS

l

 

Make sure the cache memory has been properly

installed.

 

Insufficient Memory

 

Not enough memory on the adapter to support the

current configuration.

l

 

Make sure the cache memory has been properly

installed.

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